How to Address Common Board Members Communications Pitfalls

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Communication is a must for any business, regardless of whether it’s with the CEO or board chairman, or with fellow board members. There are a few common mistakes in board member communications, which can cause confusion, frustration and ultimately a loss of trust.

Board members often complain about a lack information, being misled or caught off-guard and not feeling valued. This can cause rifts and make it difficult for a board of directors to make sound decisions.

Communication with board members can be done in a variety of ways. To make it easier to communicate between board meetings, a portal for board members as well as instant messaging, video conferencing as well as email are good options. This reduces the time spent on administrative tasks and makes more room for discussion at the meeting.

In addition, it’s essential to know the preferred style of each board member’s of communication. Some are visual learners, whereas others prefer to read email or phone calls. This can help you tailor your approach to different board members. You can ensure that they are provided with the most relevant information and that their needs are met.

It’s also important to engage with board members in a timely manner and evaluate the urgency of each matter and determining the most appropriate timeframe. For example in the event that an issue comes up that isn’t on the agenda at the next board meeting, it could be better to put off discussion until a later date.